Managing To Empower

Susan Holocomplete's Managing to Empower owes its existence to the unwavering support of numerous individuals and institutions. Above all, the staff of Grameen Bank deserve credit for their openness and willingness to facilitate the research, which provided a deep understanding of how a large poverty-alleviation organization operates. Professor Muhammad Yunus, the bank's founder and managing director, generously gave his time and answered questions patiently. His dedication to the bank's mission and his faith in people's capabilities are reflected throughout the staff. Senior managers in Dhaka also carved out time for interviews and supplied essential data. Ms. Maheen Sultan, a resource person at the Grameen Secretariat, worked tirelessly to arrange a demanding fieldwork schedule and set up meetings with head office personnel. Area managers welcomed the researchers into their offices and homes, while branch managers, bank assistants, and members were consistently courteous and helpful, even when curious about the presence of a middle-aged researcher.